Date published: 21st January 2026

Jackson Lees Group is proud to share that Feefo has recognised our consistent, client‑centred service with its Platinum Trusted Service Award 2026, for the second consecutive year across both Jackson Lees and Broudie Jackson Canter.

The Platinum Trusted Service Award is the highest awarded by Feefo, recognising businesses that have consistently provided exceptional service for at least three years in a row. This honour reflects our commitment to making a positive difference and surpassing client expectations from the moment they make an enquiry until their case is closed and beyond.

Feefo established the Trusted Service Awards in 2014 to commend brands that use the platform to gather verified reviews and receive feedback from their customers.

Our reviews via Feefo are 100% verified, meaning that every review is a genuine submission from one of our clients. We collect feedback not just to highlight our success, but to guide our operations and constantly identify areas for improvement.

Esther Leach, Managing Director of the Jackson Lees Group, said:

“I am really chuffed that we have again been awarded the Feefo Platinum Trusted Service Award. 

“This recognises our fourth consecutive year of exceptional and fabulous feedback through the Feefo surveys. 

“Whilst I am confident that our legal teams and support staff are delivering amazing client service, to actually have this accolade confirmed by the clients themselves is fantastic and demonstrates how we are making a positive difference to each and every client.”

Tony Wheble, CEO at Feefo, added:

“It is a privilege to celebrate firms like Jackson Lees and Broudie Jackson Canter that remain steadfast in their commitment to customer success.

“This award is a testament to their ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, Jackson Lees and Broudie Jackson Canter aren’t just winning an award; they are building the long-term trust that defines the most successful brands of the future.

“We are proud to recognise their dedication to the people they serve.”

You can read our verified Jackson Lees client reviews here, and our verified Broudie Jackson Canter reviews here.