Who are we?

The Jackson Lees Group is a leading North West law firm and part of The MAPD Group. What started as a small Liverpool practice has grown into a multi‑office firm with more than 200 colleagues across Liverpool, Hoylake, Heswall and Churchtown. We are proud of our culture, our values, and our commitment to delivering exceptional legal services while supporting our people to be the best version of themselves.

What do we need?

Facilities

• Ensure environmental, energy efficiency and CSR reporting for the group
• Involvement and management of facilities workstreams within group projects (refurbishments/office re-fits; closures and openings)
• Maintain existing contracts and where appropriate tender contracts for services i.e. utilities, cleaning, waste, stationery, licences, air con, archiving, postal services, water systems.
• Manage day-to-day office maintenance and repairs in a timely fashion.
• Ensure confidentiality agreements and liability insurance certificates for all contractors in place.
• Maintain driving licence and insurance records for staff using vehicles for business.
• Review business rates and car park allocations.
• Ensure we have a record for all of the certificates of destruction for confidential waste for last 6 years.
• Process invoices for payment.
• Ensure security systems and alarms are maintained (liaise with Atlas for Wirral offices).
• Manage sub-let spaces and ensure compliance with lease obligations (e.g., annual roof checks). Maintain records of leases and associated requirements.

Health & Safety

• Maintain and update the H&S policy annually (October).
• Schedule and oversee risk assessments (fire, DSE) and ensure compliance.
• Manage statutory testing schedules i.e. PAT testing (every 3 years); Emergency lighting (annually); Fixed wire testing (every 5 years); Fire extinguishers (annually); Fire alarm testing (weekly)
• Ensure adequately trained first aiders and fire wardens; maintain records and refreshers.
• Check first aid kits and defibrillator pads twice yearly.
• Enrol new starters and role changers in H&S training (including remote workers); conduct new starter H&S induction and office tour.
• Monitor and maintain office environment (noise, temperature, accessibility).
• Log and report hazards, incidents, and near misses; maintain records for 6 years.
• Coordinate fire evacuation drills and ensure compliance across sites.

People

• Support People team with DSE assessments and ordering specialised equipment when needed.

Client

• Deliver a great client experience to internal/external clients and key stakeholders.
• To respect client confidentiality at all times. Manage daily issues across offices for maintenance, breakage etc. 

Profit 

• Commercially driven: tenders for services where appropriate with best rates negotiated as/when required i.e. coffee machines, confidential waste, waste disposal, and office supplies including furniture ordered. 

Key Experience & Skills:

• Your time management and organisational skills will make you a brilliantly effective part of the team.
• You have great written and verbal communication skills and are passionate about providing exceptional client service. 
• An innovative problem solver with a solution focused mindset. 
• A self-starter who also works as part of a team.
• You will have a good understanding of the business needs and will be able to manage stakeholders across the business.
• You fundamentally buy into our ethos that Making a Positive Difference should be the driver of everything we do as a business.
• You will have the ability to manage multiple priorities and meet deadlines.
• Strong people management skills with a professional attitude and attention to detail.
• Appropriate NEBOSH or IOSH qualifications / IWFM Level 4 or 5 or working towards.

What’s in it for you:

• Competitive salary
• 25 days holiday (plus bank holidays)
• Referral bonus
• Free Health Cash Plan
• Pension plan
• Death in service benefit
• Employee Assistance Programme
• Hybrid / working from home options
• Unlimited access to training academy courses

Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.