Who are we?

The Jackson Lees Group is a leading North West law firm and part of The MAPD Group. What started as a small Liverpool practice has grown into a multi‑office firm with more than 200 colleagues across Liverpool, Hoylake, Heswall and Churchtown. We are proud of our culture, our values, and our commitment to delivering exceptional legal services while supporting our people to be the best version of themselves.

Overall purpose of the role

To deliver a professional, responsive and high quality legal service to clients within the Clinical Negligence team, managing a caseload of Claimant Clinical Negligence matters. The role holder will ensure excellent standards of client care, compliance with regulatory and firm wide requirements, and will always act as a professional ambassador for Jackson Lees Group.

Key responsibilities

• To manage your own caseload of Clinical Negligence matters of varying complexity and value, taking full responsibility for the day-to-day conduct of files from instruction through to conclusion.
• To undertake legal research, draft correspondence, pleadings and other legal documentation, ensuring accuracy and compliance with procedural and regulatory requirements.
• To communicate effectively with clients, Counsel, the Courts, Medical Experts and other third parties, providing clear advice, managing expectations and delivering a high standard of client care.
• To attend client meetings, conferences with Counsel and, where appropriate, court hearings, ensuring accurate records are maintained on the case management system.
• To proactively manage deadlines, limitation dates and key milestones, ensuring matters progress efficiently and risks are appropriately identified and managed.
• To maintain accurate, up-to-date and well-organised files in compliance with Money Laundering, Lexcel, SRA and firm-wide policies and procedures.
• To contribute to file audits, risk assessments and corrective actions, ensuring files always remain audit ready.
• To support the wider team through collaboration, knowledge sharing and mentoring where appropriate.
• To carry out any other duties reasonably requested by the Team Leader or management team.

What we’re looking for

• Qualified Solicitor or CILEX with ideally 2-6 years’ PQE in Clinical Negligence. 
• Proven experience of managing your own Clinical Negligence caseload, including matters of varying complexity and value. 
• Strong organisational and time management skills, with the ability to manage competing priorities and deadlines. 
• Excellent written and verbal communication skills, with a confident and client-focused approach. 
• High levels of empathy, professionalism and discretion when dealing with clients and sensitive matters. 
• Strong attention to detail and a commitment to compliance, risk management and quality standards. 
• Competent IT skills, including experience using case management systems. 
• A genuine passion for Clinical Negligence work and delivering excellent client outcomes.

What’s in it for you?

• Competitive basic salary
• Excellent bonus structure
• 25 days’ holiday plus bank holidays
• Company pension scheme
• Death in Service cover
• Employee Assistance Programme
• PayCare Health Provider
• Referral bonus scheme
• Company and social events
• Unlimited access to our internal training academy

Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.