ROLE DESCRIPTION: COP ADMIN TEAM LEADER

Job title:         COP Admin Team Leader

Reporting:     Reports to the Head of Department

Location: Walker House, Exchange Flags, Liverpool

Key Accountabilities:

SUPERVISION/COACHING

• To supervise day to day work and be available for questions or issues raised by team members;
• To provide coaching and/or training where appropriate (or ensure effective delegation of such); and to monitor performance;
• To promote and encourage efficient and effective working practices in accordance with department directives where applicable;
• To monitor workloads between team members;
• To allocate tasks appropriately between team members;
• To take ownership of the team’s processes and procedures.

PERSONAL CAREER DEVELOPMENT FOR TEAM MEMBERS

• To ensure that every member of the team knows what is expected of them;
• To liaise with the Head of Department in order to assist them with appropriate people management;
• To supervise the implementation of agreed personal development objectives;

IMPLEMENTATION OF FIRM WIDE PROCEDURES AND CULTURE

• To ensure full compliance with firm and departmental procedures;
• To promote quality by explaining its importance and nature, and by setting an example;
• To promote openness, involvement and equal opportunity;
• To promote co-operation between team members, departments and offices;
• To promote cross selling between departments;
• To lead by example;16.  To promote a good level of morale and loyalty;

TEAM ORGANISATION

• To identify, recommend and deal with in conjunction with the other team heads recruitment, training, promotion or disciplinary action where appropriate;
• To ensure adequate cover for holidays, sickness etc within the team 

SELF DEVELOPMENT

• To develop management and leadership skills;
• To work with HOD and other team leaders in development of dept plans for growth

SKILLS / QUALITIES REQUIRED 

• High level of emotional intelligence
• Motivator
• Time management / organised 
• Delegation skills
• Clear and concise communication skills
• Forward thinking
• Commercially aware

What’s in it for you:

• Competitive salary
• 25 days holiday (Including bank holidays)
• Referral bonus
• PayCare
• Pension plan
• Death in service
• Employee Assistance Programme
• Hybrid / working from home including provision of home office equipment
• Unlimited access to training academy courses 

Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.